BRIAN GORE
14576 Croatan Drive, Centreville, VA 20120
Tel:703-815-2242
E:mail: bgore@erols.com
OBJECTIVE
A position requiring expansion and
integration of technical, teaching, and interpersonal skills in contributing to
team success in a growing, highly service-oriented firm.
SUMMARY
OF QUALIFICATIONS
Progressive experience encompassing:
- PC Analysis - Technical Support - Logistics Management - International Environment - Lotus Notes - Microsoft Office - Top Secret Clearance
PROFESSIONAL
EXPERIENCE
PC Support Analyst, National Academy of Sciences 3/98 – Present
Desktop analysis and
technical support to Executive Offices
Technical advice for
budget and future equipment planning needs
Support Windows 95 PC’s
running Lotus Notes and Microsoft application suite
Interested in
collaborative characteristics of computing
User Support Specialist, WANG FEDERAL; Dept. of commerce 6/96 – 3/98
Desktop analysis and
technical support
Windows 3.x and Windows 95
PC’s running WordPerfect, Lotus, microsoft Office
Hardware Repair
ISO9000 Implementation Manager, WANG Federal 11/95 - 5/96
Presented ISO9000 overview to
European District engineers, sales force and management. Resulted in unity,
focus, and understanding in District on ISO9000 value
Coordinated initial stages of
ISO9000 Certification implementation processes. Resulted in identification and
disposal of excess/defective test and calibration equipment
Logistics Management/Customer Engineer, HFSI/Wang Federal 10/90 - 5/96
Coordinated all logistics
functions for European Region
Hardware maintenance and
repair on PC's and peripherals
Extensive customer
interface
Managed excess parts
removal project for Europe
Trained Field Engineers on
Dispatch-1 logistics functions. Increased parts flow; reduced down times
Marketing Representative, Kenwood Electronics 9/89 -4/91
Demonstrated Home and Car
Audio equipment.
Maintained appropriate
stock levels; attractive and functional displays
Coordinated promotions
with store representatives and other vendors.
"Giant Tent
Sales". sales approaching $500 thousand
EDUCATION
B.S. Management, The University of Maryland-University College, 94
3.65 GPA over last 60 hours
M.S.Organizational Learning, George Mason University; (Course work completed - Final project in process)
Final Project: "An Appreciative Approach to
Understanding the Power of Tech-talk"
TRAINING
& CERTIFICATION
A+ Certified Service
Technician, CompTIA, 1996. Ver# 99ADTT1350
Lotus Notes Application
Development Course, 1999
Lotus Notes-Developing
Interactive Web Applications, 1999
Numerous other technical
courses
Studying for MCP+I Exam